E-Commerce Automation
Automate repetitive tasks so you can focus on your actual work.
Significantly less manual work
Processes run nights and weekends too
Fewer errors from manual entry
Processes We Automate
Automated processes save time and reduce errors.
Order Processing
Automatic order handling, invoice generation, and shipping processing.
Returns Management
Automated return handling, refunds, and restocking of goods.
Customer Support
Ticket routing, automatic responses to common questions, and escalation for complaints.
Inventory Management
Automatic stock alerts, reordering, and inventory support.
Marketplaces
Product listings, order import, and stock sync for Amazon, eBay, and more.
Omnichannel
Unified data for online shop, marketplaces, POS, and social commerce.
Marketing & CRM
Automated campaigns, segmentation, and personalized customer engagement.
Social Media
Automatic posts, product feeds for shopping platforms, and engagement tracking.
Reporting & Analytics
Automatic reports on revenue, inventory, customer behavior, and channel performance.
Connect Systems Directly – Even Without an Online Shop
Automation doesn't have to stop at the shop. We connect any systems with each other – wherever data flows and processes need to be triggered.
Automatically sync Xentral customer data with HubSpot. Keep new customers, revenue, and order history up to date in your CRM.
Process TikTok Shop orders directly in Xentral. Sync stock levels, transmit tracking numbers.
Automatically create tickets from website inquiries, categorize them, and assign them to the right team.
Distribute product data from your PIM directly to Amazon, eBay, Otto, and other platforms.
Preparing and enriching data
Our workflows don't just move data from A to B. They clean it up, fill in gaps, and adapt formats. Automatically and according to your rules.
Merge
Images from PIM, texts from suppliers, prices from ERP – all combined into one product.
Enrich
Add missing data, improve quality, supplement information from external sources.
Transform
Convert formats, map fields, apply price factors, convert units.
Optimize
Adapt data for each channel – different formats for Amazon, eBay, or your own shop.
Triggers & Data Sources for Your Workflows
Automation with AI support
Classic automation follows fixed rules. AI automation can learn, make decisions, and handle unstructured tasks.
- Intelligent Classification: Support tickets, product categories, customer segments
- Content Generation: Product descriptions, emails, social media posts
- Data Analysis: Recognize trends, detect anomalies, create forecasts
Combining AI with automation
n8n/Make workflows combined with AI models, for example:
Email arrives → AI analyzes content → Automatic categorization & response
New product → AI generates description → Automatically to shop & marketplaces
Review arrives → AI analyzes sentiment → Automatic escalation for criticism
How It Works
Analysis
We analyze your current processes
Concept
We develop the automation strategy
Implementation
We implement the workflows
Optimization
Continuous improvement
Ready to Automate?
Let's identify your automation potential together.