E-Commerce Automation
Automate repetitive tasks and focus on what matters: growing your business.
less manual work
automated processes
errors from manual entry
Processes We Automate
Every automated process saves time, reduces errors, and improves customer experience.
Order Processing
Automatic order handling, invoice generation, and shipping processing.
Returns Management
Automated return handling, refunds, and restocking of goods.
Customer Support
Ticket routing, automatic responses to common questions, and escalation for complaints.
Inventory Management
Automatic stock alerts, reordering, and inventory support.
Marketplaces
Product listings, order import, and stock sync for Amazon, eBay, and more.
Omnichannel
Unified data for online shop, marketplaces, POS, and social commerce.
Marketing & CRM
Automated campaigns, segmentation, and personalized customer engagement.
Social Media
Automatic posts, product feeds for shopping platforms, and engagement tracking.
Reporting & Analytics
Automatic reports on revenue, inventory, customer behavior, and channel performance.
Connect Systems Directly – Even Without an Online Shop
Automation doesn't have to stop at the shop. We connect any systems with each other – wherever data flows and processes need to be triggered.
Automatically sync Xentral customer data with HubSpot. Keep new customers, revenue, and order history up to date in your CRM.
Process TikTok Shop orders directly in Xentral. Sync stock levels, transmit tracking numbers.
Automatically create tickets from website inquiries, categorize them, and assign them to the right team.
Distribute product data from your PIM directly to Amazon, eBay, Otto, and other platforms.
Not Just Moving Data, But Refining It
Our workflows don't just transport data from A to B. They transform, enrich, and optimize – automatically and according to your rules.
Merge
Images from PIM, texts from suppliers, prices from ERP – all combined into one product.
Enrich
Add missing data, improve quality, supplement information from external sources.
Transform
Convert formats, map fields, apply price factors, convert units.
Optimize
Adapt data for each channel – different formats for Amazon, eBay, or your own shop.
Triggers & Data Sources for Your Workflows
Automation with AI Power
Classic automation follows fixed rules. AI automation can learn, make decisions, and handle unstructured tasks.
- Intelligent Classification: Support tickets, product categories, customer segments
- Content Generation: Product descriptions, emails, social media posts
- Data Analysis: Recognize trends, detect anomalies, create forecasts
AI + Automation = Superpowers
Combine n8n/Make workflows with AI models for intelligent automation:
Email arrives → AI analyzes content → Automatic categorization & response
New product → AI generates description → Automatically to shop & marketplaces
Review arrives → AI analyzes sentiment → Automatic escalation for criticism
How It Works
Analysis
We analyze your current processes
Concept
We develop the automation strategy
Implementation
We implement the workflows
Optimization
Continuous improvement
Ready to Automate?
Let's identify your automation potential together.